Privacy policy

The protection of your personal data is a top priority for all users of the PRIDD website or PRIDD mobile application. The data you enter is transmitted in encrypted form and stored on protected servers. We will keep your data secure and take measures to protect your personal data from loss, access, misuse or alteration. Our employees and contractual partners who have access to your data are contractually bound to secrecy and compliance with data protection regulations.

 

Data collection


When you call up our website, the following data is determined by your terminal device or the browser used and stored in a log file:

  • IP address of the end device
  • Date and time (incl. time zone difference to CET) of access
  • Name and URL of the retrieved page/file
  • The website from which you accessed our site (referrer URL) and the search engines you used to find our site
  • Browser used, operating system of the end device
  • Name of the Internet provider
  • User click tracking on the website


We initially use this data for technical purposes in order to deliver the contents of our website to you and to ensure the secure operation of our services. Furthermore, we do use this data for statistical purposes so that we can trace which terminal devices with which characteristics and settings are used for visiting our website in order to optimise them if necessary. These statistics do not contain any personal data. If you are within the scope of the GDPR, the legal basis for the use of data for the compilation of statistics is Art. 6 Para. 1 f) GDPR.


The complete IP address will be stored for the purposes of detecting and preventing attacks (e.g. preventing access, spying on data, spreading malware (e.g. viruses) or other unlawful purposes) against the systems used for our website. Such attacks would impair the proper functioning of the technology, the use of our website or its functionality and the security of visitors to our website. We hereby pursue the legitimate interest of ensuring the operability of our website and to ward off illegal attacks against us and the visitors to our website.


If you are within the scope of the GDPR, you can execute your right to deletion, in this case the IP address of your terminal device will be deleted (by anonymization) if it is not needed for the recognition or defence of an attack.

 

Data Processor and Data Controller


We (Swiss4ward) act as a Data Processor on behalf of GlobalSkin when PRIDD is used to enable patients and study participants to interact with the research teams more effectively.


We act as a Data Controller on behalf of GlobalSkin when interacting with PRIDD websites (that are not part of the PRIDD application), participate in sales and marketing with PRIDD, or when your personal data is supplied to us in the role as a customer or supplier.
 

 

Storage of user data


We store your user data exclusively on servers in the European Union.

 

Securing your personal information


PRIDD is implemented into an environment where physical, administrative and technical safeguards provide comprehensive protection against the accidental or unlawful destruction, loss, alteration, access, or unauthorised disclosure.  


Where we use suppliers in the delivery of PRIDD, for example HostEurope for the hosting services, we contractually obligate the supplier to the same levels of protection.


No on-line service is 100% secure, and whilst we provide comprehensive protections, in the very rare event there is a problem, we will work closely with you and other relevant parties to resolve the problem effectively and efficiently.


Retention of Personal Data


Any data submitted to the PRIDD tool or any associated web sites will only be retained for as long as is reasonably required.  The criteria used to define reasonably in a given use includes, statutory and legal requirements, contractual obligations, and ongoing relationships with you.


Children’s Personal Information


The PRIDD tool and associated websites are not intended for anyone under the age of eighteen. GlobalSkin and Swiss4ward do not knowingly collect information from children under the age of eighteen unless we have obtained consent from a parent or guardian, or such collection is subject to a separate agreement with us which specifically provides for us to obtain such information. If you believe your child’s personal information has been collected by us in error, please submit your request to the following email address: info@pridd.org


Special Notice to UK and EU Residents


Residents of the EU and UK may be entitled to additional privacy rights consistent with the General Data Protection Regulation (GDPR). These include:
 

  • The right of access.
  • The right to data portability.
  • The right to rectification.
  • The right to erasure.
  • The right to object or restrict processing.

 

Please submit here with any questions or concerns regarding the processing of your personal data.


If our processing of your personal data is covered by EU law, you can also lodge a complaint with the corresponding data protection supervisory authority in your country of residence. You can find the relevant EU supervisory authority name and contact details under http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

 

Use of cookies

 

Cookies are used for the operation of our website to ensure the technical functionality of our website and to understand how visitors use our website.
A cookie is a small text file that is stored on your terminal device by your browser when you visit our website. If you call up our website again later, we or the service provider can read out the respective cookie again.

 

There are two types of cookies:

  1. First-party cookies: are set by the website you are visiting.
  2. Third-party cookies: are created by third-party vendors and set by the website owner for different purposes.

 

Cookies are also stored for different periods of time. A distinction must be made between so-called session cookies and persistent cookies. Session cookies are deleted from your browser when you leave our website or when you exit the browser. Persistent cookies are stored for the duration specified when they are stored.

You can set your browser to deny cookies at any time, but this may result in our website no longer functioning properly. You can also delete cookies yourself at any time.

 

What cookies do we use?
 

We use cookies for the following purposes:

  • Technically necessary cookies, which are absolutely necessary for the use of the functions of our website. Without these cookies, certain functions could not be provided. These are session cookies.
  • Statistics cookies are persistent cookies that are used to analyse user behaviour and the use of website and provide statistics. For details please read the information on "Using Matomo to analyze the use of our website".

 

Using Matomo to analyze the use of our website


For the compilation of statistics and evaluations, for the optimization and for the recognition of errors we use the tool Matomo; https://matomo.org. (this tool runs directly on our server and is operated by us) and Google Analytics technology.
With this processing we pursue the justified interest to improve our offer and to be able to operate stable. If you are in the area of application of the GDPR is legal basis of the processing art. 6 Abs. 1 f) GDPR.

 

Matomo

In order to collect data, the tool uses a so-called "cookie". This is a small text file that is stored by your browser on your terminal device. By means of this cookie, the tool receives, for example, information about which pages you have visited, the duration of your stay on the pages, which country and city you are browsing from, technical data of the browser you are using and of the respective terminal device. The IP address of your terminal device is only processed anonymously. At no time does the tool create profiles to which we can assign certain users, but always uses pseudonyms.

 

To opt out from Matomo tracking, please click here:

Cookie settings

 

Third party websites
 

There might be third party websites connected with our website through hyperlinks or buttons including social media sites. When using any such websites, certain information may be collected by such third parties. This information may be subject to their privacy statements and terms and conditions. We encourage you to review third party privacy policies before making use of their websites.


Contact inquiries


If you send us a message via one of the contact options offered, we will use the data you provide to us to process your request. The legal basis for this is our legitimate interest in responding to your request. If you are in the area of application of the GDPR, the legal basis for the corresponding processing is Art. 6 Para. 1 f) GDPR. The data will be deleted if you execute your right to deletion. If we are obliged by law to store the data for a longer period of time, it will be deleted after expiry of the corresponding period.

 

Email newsletters

 

We use Sendy to create and deliver our newsletters, and to obtain data regarding open rates and other metrics related to the engagement. In Sendy, we only store the data you provide via the subscription form with the sole purpose of sending you the newsletters. This data is not shared with the third parties. You can unsubscribe at any point by clicking on "unsubscribe" in the email you receive. To view Sendy's privacy policy, please click here: https://sendy.co/privacy-policy

 

PRIDD Mobile app

Policy statement 
We value your privacy, and this notice outlines the information that will be collected when you use the PRIDD app and how it will be utilized. Your information will only be used or shared as specified in this policy.

 

Usage data 

We collect usage data (product interaction), such as app launches, taps, clicks, or other information about how you interact with the app.

 

Google and Apple may collect app usage statistics and crash data. You can learn how they handle your data by reviewing the terms and conditions of the Play Store and App Store.


App created data 

The information you provide when completing the questionnaire is stored locally on your device and also collected and stored by us. An anonymized version of this data may be used for scientific research purposes.

 

You have the option to share the completed questionnaire. If you choose to do so, we recommend that you take steps to keep your information secure. However, we cannot be held responsible for the security of any such sharing.

 

Contact 

If you have any questions about the app or the PRIDD, please contact us at info@pridd.org.
 

 

Last updated: 10 September 2024

In connection with your personal data, you are entitled in particular to the rights listed below. Please refer to the legal regulations for details. If you are within the scope of the GDPR, the GDPR is the legal basis.

 

 

Right to information


You have the right to request confirmation from us as to whether personal data relating to you will be processed by us. If this is the case, you have the right to be informed about this personal data and to receive further information. If you are within the scope of the GDPR, the legal basis is Art. 15 GDPR.

 

 

Right to rectification


You have the right to demand from us immediately the correction of incorrect personal data concerning you. You also have the right to request the completion of incomplete personal data - also by means of a supplementary declaration - taking into account the purposes of the processing. If you are within the scope of the GDPR, the legal basis is Art. 16 GDPR.

 

 

Right to deletion


You have the right to demand that we delete any personal data concerning you immediately. We are obliged to delete personal data immediately if the corresponding requirements are met. If you are within the scope of the GDPR, the legal basis is Art. 17 GDPR.

 

 

Right to limitation of processing


Under certain circumstances you have the right to demand that we restrict the processing of your personal data. If you are within the scope of the GDPR, the legal basis is Art. 18 GDPR.

 

 

Right to data transferability


If you are within the scope of the GDPR you have the right under Art. 20 GDPR to receive the personal data relating to you which you have provided to us in a structured, common and machine-readable format and you have the right to transfer this data to another responsible person without hindrance by us, provided that the processing is based on consent in accordance with Article 6 Para. 1 a) GDPR or Article 9 para. 2 a) GDPR or on a contract pursuant to Article 6 para. 1 b) GDPR and the processing is carried out using automated procedures.

 

 

Existence of a right of appeal to the supervisory authority


If you are within the scope of the GDPR, Art. 77 GDPR gives you the right to complain to the supervisory authority without prejudice to any other administrative or judicial remedy. This right exists in particular in the Member State of your place of residence, your place of work or the place of the alleged infringement if you are of the opinion that the processing of your personal data violates the GDPR.

 

 

Right of objection


You have the right to object to the processing of personal data concerning you, including processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling); direct marketing (including profiling); and processing for purposes of scientific/historical research and statistics.

If you are within the scope of the GDPR, the legal basis is Art. 21 GDPR. The statement of objection then applies to personal data that is based on Article 6 paragraph 1 letters e or f of the GDPR Regulation.

 

 

How to submit a request

 

If you wish to exercise any of the above rights please send an email to gdpr@swiss4ward.com describing the details of your request.